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FAQs / Help
Here on this Help-Page we answer some of the most common questions we receive. If you have questions that are not answered here, you can use our Contact

How can I pay for the tickets?

How can I order tickets?

How do I receive my ordered tickets?

How is the quality of your offered concerts?

How can we use viennatickets4you as a sales channel?

How high are the mailing expenses?

How can we cooperate with www.viennatickets4you.com ?

Is a reservation obligatory?

Who is responsible for data protection?

How can I pay for the tickets?

You can pay your tickets online with your creditcard.

We accept Visa, Mastercard/Eurocard, JCB and Diners.

Also transfers on our account after demand are possible.

Indicated prices in Euro (€) are obligatory, the rate of exchanges in other currencies depend on the current rate.

How can I order tickets by Vienna tickets 4 You?

The purchase of tickets is very simple and comfortable:

ONLINE : Select Events - Select Date - Enter amount of tickets in desired category and click on Send.

You will receive a confirmation per Email directly after successful ordering.

How do I receive my ordered tickets?

There are various options to collect your tickets:

  1. Your tickets can be picked up at the event entrance right before the event starts. Please show your ID-Card, and your order confirmation (Voucher) there to get your tickets .
  2. The tickets could be sent to your hotel (include delivery fee)
  3. The tickets could be sent to your address (include delivery fee)

How is the quality of your offered event?

We strive to offer very high quality events for our customers. We can reach this goal amongst other things by the fact that we specialize in a smaller culture range (classical concerts, operas sport, Rock, Pop Jazz, etc.). Further we offer a broad spectrum of renowned events.

Larger concerts, which are played during longer periods of time and offered by viennatickets4you.com, are usually visited by viennatickets4you co-workers personally. It is surely always favourably, if the salesman himself knows what he is offering. This procedure might be a little more complex, but we want to guarantee the quality of the concerts as well as the places of the events for our customers, without thereby increasing the ticket costs.

How can you cooperate with viennatickets4you?

If you like to cooperate with us, please write us an email at office@viennatickets4you.com.

Is a reservation binding?

By the selection of your tickets from viennatickets4you the contract between you and the respective organizer is binding. You will find further information on this in our general terms and conditions.

Who is responsible for data protection?

The protection of personal data of our customers is the basis of a trusting relationship between us and you. If you order by viennatickets4you, we need your name, address, email address, telephone number and your payment information. These informations are compellingly necessary for the completion of your order.

We commit ourselves to immediately delete your payment information after it has been processed.